We accept returns only on merchandise that has not been worn or used. Please keep tags attached, original packaging & your receipt because you will need these in order to do any return. All returns must be shipped within 30 days (post dated) from the ship date and are eligible for a full refund and / or exchange. No returns will be accepted after 90 days (post dated) from the purchase date unless authorization was given by a customer service representative.
If you need to contact customer service please email us at: firstname.lastname@example.org.
If you receive an incorrect or damaged product:
If you received damaged or incorrect merchandise please email us within a week of receipt. A customer service representative will either telephone or e-mail you back in order to determine if we made a mistake or if the damaged product can be exchanged. Generally we are very keen on exchanging damaged product as long as it was damaged in transit.
All purchases will be via UPS Ground (unless otherwise noted). Please allow 1-2 business days to process order prior to shipping.